Refund policy

We want you to be happy with your WOTOH purchase.

We accept return requests within 14 days of delivery. Items must be unused, unworn, and returned in their original condition and packaging.

To request a return, please contact us at our customer support email before sending any item back. If your return is approved, we will provide return instructions and the appropriate return address.

Please do not send returns to the shipping address shown on your package unless we specifically instruct you to do so.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the item and packaging so we can review the issue.

Return shipping costs may be the responsibility of the customer unless the item is damaged, defective, or incorrect.

Refunds are issued to the original payment method after the returned item has been received and inspected. Processing times may vary depending on your payment provider.

Orders that have already entered fulfillment may not be eligible for cancellation.

For any return or refund questions, please contact WOTOH customer support.